Wednesday, July 18, 2012

Social Customer Service

So, the first time my son used his new Dunlop golf clubs, the 3 wood head flies off into the driving range.  Only customer service information on Dunlop site is a P.O. Box in the U.K.  Posted a question on Dunlop's Facebook page.  Their response (I think it was 8 days later) take it back to where you bought it (out of state).  That was their last response to multiple requests for help.




















































































Posted by Philip Emmanuele, July 2012

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