Wednesday, July 18, 2012

Social Customer Service

So, the first time my son used his new Dunlop golf clubs, the 3 wood head flies off into the driving range.  Only customer service information on Dunlop site is a P.O. Box in the U.K.  Posted a question on Dunlop's Facebook page.  Their response (I think it was 8 days later) take it back to where you bought it (out of state).  That was their last response to multiple requests for help.

Posted by Philip Emmanuele, July 2012

No comments:

Post a Comment